The issue affecting the IBAN-Name check service has been resolved, and the service is now fully operational. We appreciate your patience during this time.

We are pleased to inform you that the issue affecting the IBAN-Name check service has now been resolved. The service is fully operational again.

A detailed Root Cause Analysis (RCA) will be provided at a later stage to explain the issue and preventive actions taken to avoid recurrence.

Thank you for your understanding and patience throughout this incident.

The issue is still persisting, and we have now shifted our investigation to focus on our internal infrastructure. Our team is working diligently to resolve the problem as quickly as possible.

We have identified that the partial outage impacting the IBAN-Name check service is due to an ongoing service disruption at SurePay. We are in close communication with SurePay as they work to resolve the issue. Our team is monitoring the situation closely and will provide further updates as soon as we have more information.

We are currently experiencing a partial outage affecting the IBAN-Name check service. Our team is actively investigating the issue to identify the root cause and restore full functionality as soon as possible. We apologize for any inconvenience this may cause and will provide updates as more information becomes available.