Incident

Wednesday Jan 29, 2025

Slow response times CRUKS
CRUKS
TOP registration

 Partial outage

Slow response times CRUKS
Resolved

The service seems to be stable again for the last hour. We'll keep monitoring. All pending registrations in TOP Onboarding has been processed.

Jan 29, 2025 - 11:47PM (UTC)
Investigating

We are currently closely monitoring the situation with CRUKS, as they appear to be experiencing extremely high response times. We suspect it may be a DDoS attack. We will continue to observe the situation and provide updates as soon as there are any developments.

Jan 29, 2025 - 09:20PM (UTC)
Identified

We are currently experiencing issues with the downstream CRUKS connection due to high response times, both for registrations and logins. As a result, some CRUKS checks will fail and some will pass. We are monitoring the situation and will provide updates. We have informed the KSA about the slowness. Apologies for the inconvenience.

Jan 29, 2025 - 08:10PM (UTC)

Components affected

CRUKS
TOP registration

Reported on

Wed, Jan 29, 2025 8:10 PM (UTC)

Resolved at

Wed, Jan 29, 2025 11:47 PM (UTC)

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