Thursday Mar 13, 2025

Degraded Performance
Payments
Identity
IBAN-Name
CRUKS
CCBR
Address lookup
AML
PEP

 Degraded performance

Degraded Performance
Resolved

We are pleased to inform you that the recent performance issues affecting our services have been fully resolved.


The issue was due to an unexpected system anomaly, which has now been addressed by our technical team.


All services are now operating normally, and we will continue to monitor for any further issues. We sincerely appreciate your patience and understanding during this time.


If you experience any lingering issues, please reach out to our support team.

Mar 13, 2025 - 03:17PM (UTC)
Identified

We are currently experiencing degraded performance on our services. This may result in slower response times or intermittent access issues. Our technical team is actively working to resolve the issue and restore full functionality as soon as possible.

We apologize for any inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available.


Thank you for your understanding.

Mar 13, 2025 - 02:57PM (UTC)

Components affected

Payments
Identity
IBAN-Name
CRUKS
CCBR
Address lookup
AML
PEP

Reported on

Thu, Mar 13, 2025 2:57 PM (UTC)

Resolved at

Thu, Mar 13, 2025 3:17 PM (UTC)